Artpilot — one guided flow for booking art services, designed for the art world's workers.

One guided flow for booking art services — designed for the art world's workers.

01 / 05 — The problem

Ditch the endless thread. Booking still runs on email and phone tag — Artpilot puts pricing and site details in one place before checkout.

02 / 05 — The product

Guided from door to done. Autofill and step summaries keep typing near zero — most of the flow, you simply confirm.

03 / 05 — The language

Your words, not the art world's. Testing stalled on art-world jargon; task-oriented labels got the same users through without hesitation.

04 / 05 — The numbers

Tested twice, preferred every time. Small, directional samples — but consistent across moderated and unmoderated rounds.

05 / 05

Cleared for takeoff.

Six weeks, one designer, two rounds of testing — a booking flow that finally speaks plainly. The full journey, prototype included, is in the case study.